ISO 20000

ISO 20000

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Praxishandbuch fA¼r Servicemanagement und IT-Governance Martin Andenmatten. Die praktische Umsetzung der ISO 20000 Abgeschlossene ISO- 20000-Zertifizierungen sind bislang noch immer eine Seltenheit. Praktische Erfahrungen ausanbsp;...

Title:ISO 20000
Author: Martin Andenmatten
Publisher:Symposion Publishing GmbH - 2008

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